Shifting to VoIP from traditional public switch telephony network or PBX is a great leap towards success for any business. However, to ensure that this paves a path for your organisation’s expansion and success and not prove to be a wrong business choice, it would be a much safer option to take the services of a branded VoIP service provider. Due to rising demand of voice over IP, many service providers of VoIP can be seen offering their services in the market. However, such small-scale providers often are unable to fulfil the promises made to their clients, like wholesale carrier service providers and resellers, resulting in losses to them. To avoid such a situation, it would be a better option to take the services of a reliable provider of VoIP telephony services. A reliable provider would be one who’s established himself in the telecommunication sector for at least a period of 2 years or more.

Some premium providers have multiple POP’s and switches, thereby resulting in minimum latency and faster connectivity. Not only do these premium providers offer best rates but also excellent voice quality. Good voice quality is a feature that sets a provider on a platform above his competitors. To check the quality of routes that will ultimately determine the quality of your calls, one can ask for a real live testing from the VoIP provider. This will give you a true picture of the services they are offering you. Besides this, their average call duration (ACD), average success ratio (ASR) and post duration delay (PDD) also gives a comprehensive report about the quality.

Some of these well-established VoIP service providers offer real time billing provision, enabling the resellers and wholesale carrier services to exert proper control over the VoIP minutes used by the large number of individual clients. Report of every single call is available to the resellers and wholesalers through this service, thus helping them to monitor the call flow efficiently. Besides this, it also helps in maintaining the tariff to be charged from their large customer base.

There are a few service providers of voice over IP who offer several other services, especially to their resellers, enabling them to achieve the status of a branded reseller of VoIP and also enable them to expand their organisation by increasing the scope of their services. The most important service that is provided to the resellers is that of nextone partitioning. This service helps the resellers to own their own switch without having the need to purchase one with thousands of dollars. Thereby, facilitating the resellers to attain the status of a wholesaler without making large investment is needed.

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